Headspace, an Australian non-profit organisation for youth mental health established by the Australian Government in 2006 reported that 74% of young people surveyed (in their recent coping with COVID: the mental health impact on young people accessing headspace services) reported that their mental health was worse since the outbreak of COVID-19. The abrupt shift to […]
Author Archives: katherine Matinca
07
Apr
Apr
An IT Service Desk acts as a single point of contact (SPOC) between a service provider, its customers, employees, and business partners with the aim to manage the delivery of end-to-end IT services across all the users. Some of the common functions of an IT Service Desk includes controlling communications related to IT, handling IT […]
18
Nov
Nov
Digitalization, work from anywhere and cloud-based computing have accelerated cloud-delivered SASE offerings to enable anywhere, anytime access from any device. Security and risk management leaders should build a migration plan from legacy perimeter and hardware-based offerings to a SASE model. Overview Key Findings To protect anywhere, anytime access to digital capabilities, security must become software-defined […]
18
Aug
Aug
Sydney, Australia, 18th August 2021: CrossPoint Technology Solutions announced it has acquired Avante IT, a Sydney based ICT Service Provider that supports over 150 clients in the Health, Not-For-Profit and corporate sector. The decision to acquire Avante IT forms part of CrossPoint Technology Solutions strategic growth objectives and will significantly enhance service offering and delivery […]
27
Oct
Oct
We’re delighted to feature in a recent edition of The Sydney Morning Herald to discuss the value of remote learning and the use of interactive IT platforms like Microsoft Teams to create new possibilities for educators and schools. Thank you to our experienced Education Practice Lead Paul Carnemolla and CEO Matthew Cross who have been […]
27
Oct
Oct
Simmonds brings extensive experience driving strategic growth and customer satisfaction for leading tech companies in Australia. SYDNEY, October 14, 2020 – CrossPoint, a leading ICT Managed Service provider, with capabilities spanning collaboration and communication, cloud and infrastructure, networking, security and consulting has appointed experienced sales professional Wayne Simmonds to the role of Head of Sales, […]
26
May
May
Companies around the world are now implementing and mandating their employees to adopt a work from home policy amid the spread of COVID-19. Shifting to remote working especially at home will be a normal day for others, however for employees who will be working from home for the first time means transitioning from the normal […]
30
Jan
Jan
“It was fantastic to have our team from Manila come to Sydney to further develop and grow our project services capabilities across the Manila and Australia team.” – Malcolm Forrester – Head of Professional Services in Project Services (CrossPoint Sydney) At CrossPoint, we believe in fostering the development of our team, our people, and our […]
22
May
May
Did you know Telstra are disconnecting ISDN services from September 2019? Is your business ready to make the switch to VoIP based voice services? 𝗪𝗵𝗮𝘁 𝗶𝘀 𝗜𝗦𝗗𝗡? ISDN is 30-year old telecommunications transmission technology that carries voice and data services over the public switched telephone network (PSTN). When it was introduced, ISDN was one of […]
08
Feb
Feb
Have you ever ducked out of the office for a moment – be it for a coffee, a bite to eat, or a quick word with someone on another floor – only to return to your desk to learn that you missed an important call? It not only looks bad, but in some cases losing […]