Did you know Telstra are disconnecting ISDN services from September 2019?
Is your business ready to make the switch to VoIP based voice services?
𝗪𝗵𝗮𝘁 𝗶𝘀 𝗜𝗦𝗗𝗡?
ISDN is 30-year old telecommunications transmission technology that carries voice and data services over the public switched telephone network (PSTN).
When it was introduced, ISDN was one of the best ways for a business to network their phone service, allowing multiple phone lines on a single connection. It was also great for connecting phone systems across many sites, due to its data capability.
With the advent of the internet and newer transmission services like MPLS and SIP, ISDN is now out-of-date technology.
How does this affect your business?
The NBN network is driving a switch from copper-based voice services to services that run over broadband & data services. Telstra has confirmed ISDN lines are going soon. If you want to keep your PSTN Phone numbers, you will have no choice but to move to VoIP based services to replace your old voice lines. Legacy PBX Hardware will require replacement with compatible IP based voices services, or a cloud-based solution.
What can you do?
If you have a large number of phones (e.g. 10+) we recommend replacing ISDN with SIP trunks, because these are more suited to phone systems compared to the NBN, which is mainly for data.
If you have under 10 phones, NBN should be adequate to meet your phone service needs, with the addition of a small VoIP (voice over internet protocol) set-up. In this situation, it therefore makes sense to switch from ISDN to NBN, when your business premises is made NBN-ready.
How can CrossPoint help?
At CrossPoint Technology Solutions, we’re specialists in telecommunication, with 15+ years’ experience providing IP PBX at your site, or in the cloud, as a Managed Service to small, medium and large organisations. Our simple solution is future-proof and scales easily as your business grows. Benefits include:
- Fully managed end-to-end solutions that let you get on with business
- Single point of contact and single contract regardless of the size of your business
- Zero Upfront Investment – we operate an OPEX model as opposed top a CAPEX model, meaning you don’t need to invest in expensive upfront hardware, software, maintenance and upgrades
- Seamless integration into your existing platform