Category Archives: Uncategorized

Why is Penetration Testing Important and Why You Should Act Now 


Following the recent developments of the data breach incidents involving Medibank, the largest health insurer in Australia, which compromised the data privacy of approximately 4M customers, and Optus, the country’s second-largest telco company, which put nearly 10M accounts at risk, the Australian government is set to introduce new legislation announcing larger penalties for those companies […]

How Technology is Boosting Children’s Wellness in Schools

How CrossPoint enables Independent Schools to put wellbeing at the center of their ICT journey

Headspace, an Australian non-profit organisation for youth mental health established by the Australian Government in 2006 reported that 74% of young people surveyed (in their recent coping with COVID: the mental health impact on young people accessing headspace services) reported that their mental health was worse since the outbreak of COVID-19. The abrupt shift to […]

Help Desk Vs Service Desk: What’s the Difference?

Help Desks vs Service Desks

An IT Service Desk acts as a single point of contact (SPOC) between a service provider, its customers, employees, and business partners with the aim to manage the delivery of end-to-end IT services across all the users. Some of the common functions of an IT Service Desk includes controlling communications related to IT, handling IT […]

2021 Strategic Roadmap for SASE Convergence

Strategic roadmap for SASE

Digitalization, work from anywhere and cloud-based computing have accelerated cloud-delivered SASE offerings to enable anywhere, anytime access from any device. Security and risk management leaders should build a migration plan from legacy perimeter and hardware-based offerings to a SASE model. Overview Key Findings To protect anywhere, anytime access to digital capabilities, security must become software-defined […]

CrossPoint Technology Solutions Acquires Avante IT

Sydney, Australia, 18th August 2021: CrossPoint Technology Solutions announced it has acquired Avante IT, a Sydney based ICT Service Provider that supports over 150 clients in the Health, Not-For-Profit and corporate sector. The decision to acquire Avante IT forms part of CrossPoint Technology Solutions strategic growth objectives and will significantly enhance service offering and delivery […]

International Women’s Day – Kath’s story

As Helpdesk Supervisor of our Global Service Desk, I manage a team of 13 people who assist our global client base with IT service desk requirements. Customer service and cultivating a loyal following with clients has always been of interest to me, I enjoy working with people and solving problems. After college, I studied Customs […]

Savvy tech solutions drive better learning

video conferencing

We’re delighted to feature in a recent edition of The Sydney Morning Herald to discuss the value of remote learning and the use of interactive IT platforms like Microsoft Teams to create new possibilities for educators and schools. Thank you to our experienced Education Practice Lead Paul Carnemolla and CEO Matthew Cross who have been […]

Welcome Wayne Simmonds Head of Sales CrossPoint Technology Solutions

video conferencing brisbane

Simmonds brings extensive experience driving strategic growth and customer satisfaction for leading tech companies in Australia. SYDNEY, October 14, 2020 – CrossPoint, a leading ICT Managed Service provider, with capabilities spanning collaboration and communication, cloud and infrastructure, networking, security and consulting has appointed experienced sales professional Wayne Simmonds to the role of Head of Sales, […]

Work From Home Tips for Productivity and Performance

Work from home tips for productivity and performance

Companies around the world are now implementing and mandating their employees to adopt a work from home policy amid the spread of COVID-19. Shifting to remote working especially at home will be a normal day for others, however for employees who will be working from home for the first time means transitioning from the normal […]

Nurture, Develop, and Grow

“It was fantastic to have our team from Manila come to Sydney to further develop and grow our projectservices capabilities across the Manila and Australia team.” –Malcolm Forrester – Head of Professional Services in Project Services(CrossPoint Sydney)  At CrossPoint, we believe in fostering the development of our team, our people, and our company. Last week, […]