Category Archives: Unified Communications

The Fringe Benefits of a Strong, Mobile-ready Video Conferencing Solution

By 2017, every business-owner has to have heard the benefits of investing strongly in video conferencing solutions. The technology can help to improve collaboration between geographically distant participants, opening up new ways of structuring and housing your operations; all the while helping you get more from meetings, allowing participants to read non-verbal communication and forge […]

The Benefits of Integrating Your CRM With a VoIP System

A satisfied customer is the best business strategy of all. Satisfied clients mean an increased likelihood of repeat purchase, as well as an increased propensity to suggest your goods and services to their peers because they are pleased with their experience. What’s more, they are more likely to leave positive feedback about you on forums […]

How Technology Has Shaped The Way We Communicate and Conduct Business

Prior to unified communications, voice over internet protocol (VoIP), and softphones, budding entrepreneurs would meet with potential investors and clients in person. They would give impressive proposals, conduct extensive research, and would then chase after their prospects based on the limited available methods of communication. Today, through the advent of technology which has changed the communication landscape […]

Why You’re Never Too Small For a Sophisticated Telephone System

A new telephone system may be exactly what your business needs to usher in more growth and flexibility. Why so? No matter what angle you look at it, voice communication is essential for your business success. You need voice communication to coordinate with potential and existing customers, to foster communication within your company, and to […]

Getting Through to Millennials: How Generation Y is Driving the Digital Transformation of Communication in the Workplace

As the workforce evolves and Millennials continue to comprise a vast majority of the workforce the need for organisations to become more flexible is becoming more pronounced. Millennials have a different approach to the work-life balance most working people in the Baby Boomer and other generations hold. For starters, Millennials would bargain for flexible hours, […]

IP Phones and Your Business: The Overwhelming Benefits of Telecommuting

You’ve probably noticed the shift from a traditional workforce to that of a flexible and mobile work environment. If you’re wondering what’s going on, you’ve come to the right place. Here we will explain to you what happened to enable this shift and why a growing majority are jumping on the bandwagon. Previous generations performed […]

Key Questions to Ask Your Future VoIP Provider

The rapid technological advancements have exponentially changed the way we do business. While the traditional norms of meeting face-to-face are still in place, most successful businesses pride themselves on being able to adapt to the technological changes and being flexible enough to keep an eye on the latest trends that can propel their businesses forward. […]

Using VOIP Phones to Track Effective Sales Channels

If you are a business owner or working as an employee in Singapore, there is a good chance that your company is already using VOIP phones as part of your communications platform. Here are a couple of things that you can and should do with your VOIP phones! Using VOIP Phones to Track Effective Sales […]

A Guide to Different Unified Communications Systems

When it comes to streamlining information sharing, improving business collaboration, and reducing costs, you can never go wrong with sophisticated unified communications systems. Unified communications (UC) is a set of products that offers unified user-interface and user-experience across multiple devices and media-types. It includes all forms of communications exchanged via a network and transmitted over […]