What is Microsoft Teams Calling?

CrossPoint Microsoft Teams Calling is an end-to-end enterprise voice and collaboration solution that connects you anywhere, anytime! It is the combination of a cloud-based company phone system and Microsoft 365’s Teams platform for collaboration and communication. The service adds the functionality of PSTN (Public Switched Telephony Network) calling into Teams, allowing your users to make and receive calls from a dedicated number. Calls to your Microsoft Teams Calling phone number can be received from any phone (landline, mobile, VoIP), just like any landline assigned number. CrossPoint can enable and adopt Microsoft Teams and CrossPoint’s IP Telephony Cloud within one eco-system to seamlessly provide the complete features and functionality required for your enterprise voice, contact centre.

Microsoft Teams is now the go-to choice for most businesses as an internal communications tool. So why not make it your phone systems as well?

Benefits of Teams Calling

  1. Microsoft Teams Cloud PBX Solutions – communicate more effectively with group chat, online meetings, calling, and web conferencing.
  2. Microsoft Gold partner – CrossPoint have Gold accreditation across multiple areas in Microsoft including O365, Azure and O365 Communication.
  3. Greater Efficiency by removing multiple local IP PBX solutions and easier for your IT team to manage.
  4. Flexibility & Scalability – our solutions adapt to your unique business situation and provide the scalability needed for ongoing growth.
  5. Save Money – we operate an OPEX model as opposed to a CAPEX model, which means there’s minimal upfront capital investment on your behalf.
  6. Maximising existing investment in Office 365 and Microsoft Teams

Microsoft Teams Enabled Devices

No matter where or how your teams work, CrossPoint and Poly has a Teams-ready solution. Your employees need great collaboration experiences whether they are in an office, a conference room, a contact center, or on the road—and Poly devices provide the exceptional video and audio quality they demand. Easy to set up and use, Poly devices are coupled with outstanding service and support that helps you migrate quickly and successfully to meet everyone’s connection needs.

To learn about implementation, pricing, licensing, support and get answers to the most common questions we get about Teams Calling/Direct Routing, call us today!

Contact us now!