Microsoft Skype for Business enables you to collaborate with anyone, anywhere, on any device, with the security and reassurance of using a Microsoft solution: instant messaging, voice calls, video meetings, and screen sharing all in one app that works with Office 365.
Features and Benefits
Meetings and calls with anyone: you can chat or make direct voice or video calls to your colleagues, customers or partners; or simultaneously meet with up to 250 people – even if they’re not using Skype for Business. All they need is a phone or internet connection.
Powerful productivity with Office: see the availability status of your contacts online, schedule meetings in Outlook, and even start conversations directly from apps like Word and PowerPoint.
Security and control: conversations are protected by strong authentication and encryption, and you manage employee accounts and features.
Analog, ISDN and SIP PSTN Connectivity
It’s now possible to make and receive phone calls to regular PSTN telephone numbers from your Skype for Business software client, or from a compatible IP Phone. CrossPoint has a decade of experience in providing enterprise IP telephony solutions as a service and we bring that experience to Skype for Business deployments. For businesses with existing phone numbers connected to a local PBX for example, CrossPoint is able to port those numbers to a Skype for Business Cloud PBX gateway solution so that your customers and partners can continue to contact you in the same way as they do today.
Endpoints as a Service
For office workers who are more comfortable using the familiar handpiece and dialpad of a traditional phone than a software client on a PC, tablet or smartphone, CrossPoint is able to provide Skype for Business compatible IP Phones and even Video Teleconferencing Endpoints as a Service. The endpoint hardware, maintenance, monitoring and support is all bundled into a fixed monthly recurring rental charge per device, providing consistency to improve cash flow and cost planning, while avoiding any up-front capital investment in hardware.
Skype Operations Framework
CrossPoint is a Microsoft Silver Cloud Productivity Partner with expertise in Office 365 and Skype for Business. Our experienced engineers are able to plan, deliver and operate Skype for Business solutions tailor made for your specific business requirements, consistent with the Skype Operations Framework recommended by Microsoft:
CrossPoint is also able to bring a decade of experience in providing office telephony solutions as a service to Skype for Business deployments. For businesses with existing phone numbers connected to a local PBX for example, CrossPoint is able to port those numbers to a Skype for Business Cloud PBX solution so that your customers and partners can continue to contact you in the same way as they do today. Further, for your office users who are more comfortable using the familiar handpiece and dialpad of a traditional phone, CrossPoint is able to provide phones and even video endpoints as a service, for a low monthly rental per device.
Gather information and insights to assess, design and prepare for a Skype for Business Online service. Define expected business value, assess readiness for implementation and undertake remediation activities.
Transition from deploying on premises to delivering high quality cloud services, by effectively implementing & delivering Skype for Business Online services while driving adoption. Identify areas for improvement by implementing new features and capabilities as these are released to deliver rapid success and additional value.
Maintain a high quality and reliable Skype for Business Online service. Monitoring, reporting, run and support services are provided by CrossPoint’s 24×7 Network Operations Centres, and we are able to tailor 8×5, 8×7, 12×5, 12×7 and 24×7 SLAs to meet the specific operational requirements of your business.
To learn more, download our Managed Services for Skype for Business PSTN Connectivity brochure, or contact us to discuss your specific Skype for Business requirements in more detail.